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Solutions · Public Sector & Defense

Mission software on procurement time is the real backlog

A Tyler or Accela module takes an RFP cycle, a budget year, and an implementation contract to arrive. Your caseworkers needed the tracker last quarter. There is a third path between buy and wait.

Agencies and contractors can now build workflow software instead of procuring it. Government case management, permit tracking, grants management: AI makes them weeks of work. Clarista makes them defensible: NIST CSF-mapped controls, scanned code, deployment inside your boundary, evidence your ISSO can take into an assessment.

Clarista Console Apps › case-suiteASSESSMENT MODE
Agency-built apps, NIST-mapped
LIVE case-management · intake to disposition, full trail
LIVE permit-tracker · status public, workflow internal
LIVE grants-tracker · awards, drawdowns, reporting deadlines
NIST CSF control evidence per app · POA&M-ready
Every access logged, FOIA and audit readynist csf · byoc
Build vs procure

The workflow software agencies build first

Not the systems of record, not the tax roll, not the CAD system. The target is the workflow layer where staff live in spreadsheets and email because the module was never budgeted.

Case management

Intake, assignment, status, disposition, with the complete trail public-records law expects. What government case management software delivers after an eighteen-month procurement, built in weeks.

Permit and license tracking

Application to inspection to issuance, visible to applicants and manageable by staff, without waiting for the next Accela module budget line.

Grants management

Awards, drawdowns, subrecipient reporting, deadline alarms. Grants management software is a category agencies rent annually; the workflow is buildable and the audit trail is the point.

Contractor compliance tooling

For defense suppliers: POA&M tracking, evidence collection, CMMC readiness dashboards, running inside your boundary, feeding your assessment package.

Inside the boundary

BYOC into GovCloud or your approved tenancy. CUI never rides on an unauthorized SaaS; the app comes to the data, not the reverse.

Assessment-ready evidence

NIST CSF 2.0 control mapping, SBOMs, scan history, access records per app. When the assessor asks, the artifact exists.

Assessment answers come from two places: NIST-mapped compliance evidence generated on every deploy, and SBOM and dependency scanning for the supply-chain questions.

The stack you procure

What the module marketplace costs an agency

Tyler, Accela, Granicus, OpenGov: capable platforms with a business model built on modules, implementation services, and annual maintenance.

The procurement clock

RFP, evaluation, award, implementation: the calendar cost often exceeds the dollar cost. Staff build shadow spreadsheets while they wait, and the spreadsheets have no audit trail.

The module treadmill

Each new workflow is a new module, a new quote, a new budget line. Building the workflow yourself turns a recurring line item into a one-time effort your team controls.

The shadow IT you already have

The untracked Access databases and shared spreadsheets running real government work today are the least defensible systems in your enterprise. A governed build replaces them with something an auditor can respect.

FAQ

Questions from agencies and contractors

Can an agency really build its own case management software?

Yes, for the workflow layer: intake, assignment, tracking, disposition, reporting. AI generates the application; Clarista adds what government requires: complete audit trails, access control with unique identification, NIST-mapped evidence, and deployment inside your authorized boundary. Systems with statutory certification requirements stay procured.

What about the ATO process?

A built app goes through your authorization process like anything else. The difference is the evidence: scan results, SBOMs, access records, and control mappings are generated by the platform, which typically shortens package preparation substantially. Your AO and ISSO stay in charge; we just stop them starting from a blank page.

Does this work for CMMC-covered contractors?

It is one of the strongest fits. Contractors build their POA&M tracking and evidence tooling on the same platform that maps controls to NIST SP 800-171-adjacent families, inside their boundary, so the compliance tooling itself does not become a CUI problem.

Can permit or grant status be public-facing?

Yes. Public status pages with internal workflow screens behind SSO is a standard pattern: applicants see progress, staff see queues, records see retention.

What does this cost compared to a module?

A built workflow app is typically a few weeks of effort against a module's annual license plus implementation services. Bring a real quote to the review and we will do the comparison honestly, including the cases where the module wins.

Bring one workflow stuck in a spreadsheet.

Thirty minutes with your program lead and ISSO. We will show the build, the controls, and the evidence package it produces.

Book a 30-minute architecture review